Please note that each individual manufacturer holds all product warranties.  We will replace (or at our discretion exchange the defective product) any product that is defective if returned within 20 days from the date of purchase.  If we are out of stock of that item, we will have the manufacturer replace it directly.  We gladly stand behind all of the products that we sell.

     1) Send a fax to (561) 892 0712
         or email this form to info@attf.com to obtain a Return Authorization Number.

    
              
                   Without these documents we cannot issue a return number or credit

   2) If purchased by Credit Card, write the Number and Expiration on the invoice, the same card used during the purchase.  For your privacy the credit card information is automatically deleted from the system within 2 days

   Return number will be given by Fax or email. 

ELECTRODEPOT  WILL NOT ISSUE CREDIT ON ANY EQUIPMENT MADE ON SPECIAL ORDER  OR THAT HAS BEEN INSTALLED, USED OR RETURNED IN A NON RE-SALEABLE CONDITION.

   With the RMA ______________   Please Ship to: 

   ELECTRODEPOT  21218  St. Andrews Blvd. 508  Boca Raton , FL   33433

·     Returns will be accepted for up to 20 days from the date of purchase ( invoice Date ).  

      On approved returns only a store credit will be issued.

·     Customers are responsible for return shipping and insurance of the product  

       Incomplete returns will be rejected by our Returns Warehouse and returned to the sender at sender’s expense.  All returns must include the following:
· Valid Return Merchandise Authorization (RMA).
· ALL Original packaging (manufacturer's box, styrofoam, plastic bags, etc.).
· All accessories (mounting brackets, cables, connectors, etc.)
· Manufacturer documentation (manuals, warranty cards, registration information, etc.)

·     Original packaging must not be marked, labeled or damaged in any way.
- DO NOT write RMA number on the product packaging or box.
Any items showing wear, damage, modification, or installation (which includes scratches, dings, dents, and cut or stripped wires). Items not received in re-saleable condition will be refused and returned at customer expense without store credit approval.

·     All returns are subject to a restocking charge of a minimum of 30 % of the invoice value.  Shipping and handling charges are not credited, we will not issue credits for items damaged on the return shipment.  Software can not be returned. See the software license agreement from the producer.

FOR PRODUCT EXCHANGE OF DEFECTIVE PART OR COMPONENT:

·        We will ship the replacement item back to you as soon as we receive the defective part.

INVOICE Number  ______________________ PHONE:  _________________________

. 

     NAME:  _________________________________________

     PART:   ______________________________QTY: _______

Reason For Return: 

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